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Return & Refund Policy

 

We offer a 30-day return policy from the date of delivery.

To be eligible for a return, the item must be:

 

• Unused and unmodified

• In original condition

• In original packaging with all accessories

 

Returns without prior authorization will not be accepted.

 

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Return Process

 

To request a return, contact our support team. If approved, we will provide return instructions.

Customers are responsible for return shipping costs. We recommend using a trackable service.

 

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Refunds

 

Once we receive and inspect the item, we will notify you.

If approved, the refund will be issued to your original payment method.

 

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Exceptions

 

Returns will not be accepted if:

 

• The item has been used or altered

• Original packaging is missing or damaged

• The product was not properly set up after receiving support

• The customer lacks required equipment (e.g., computer or compatible device)

• The issue is based on personal expectations, not a defect

• The request is made after 30 days

 

 

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Support First

We recommend contacting support before returning. Most issues can be resolved quickly.